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Privacy statement

Privacy policy

Panasonic Electric Works Europe AG ("Panasonic") processes personal data in compliance with the data protection regulations. Personal data is collected in forms or via cookies when you visit our websites.

Collection of personal data

Personal data will be collected and stored only to the extent necessary to answer a single query unless stipulated otherwise. Your personal data is never collected without your permission. Whether you wish to disclose your personal data, for example when you register for a customer survey or a competition, is entirely up to you. Your data will be treated confidentially and will not be disclosed to third parties for their own usage.

Use of your personal data

We will use your personal data to provide our services to you and to make personal customer service available. Your data will be used in particular for the purpose of initiating and implementing the contract, to answer your requests, to allow for and administrate personal access, to support your transactions and to process your orders.

If you participate in one of our competitions, your personal data will be used exclusively to conduct the competition and will be reliably deleted afterward. The data will be saved and processed exclusively by Panasonic. It will not be forwarded to third parties unless they are acting as service providers for Panasonic as defined by the German Federal Data Protection Act. If you are one of the winners we will inform you that you have won via your e-mail address and send the prize to your specified address.

If you would like to subscribe to our newsletter you must give us your e-mail address to which we can send the newsletter. When you indicate your e-mail address, you consent to us using it to send you the newsletter to inform you about products.

Your data will only be used for more extensive purposes, for example for advertising, if you have previously consented explicitly.

You can revoke your consent for the future at any time after you have given it through our data protection officer.

Automatic data collection via cookies

Panasonic uses cookies to collect personal data automatically. Cookies are small text files that contain information on how you use the Internet. They are stored on your computer or mobile device when you visit a website.

There is a large number of different cookies serving different purposes. We use session cookies on our website. Session cookies help us to manage and improve our website so that users can find the information they are looking for more easily. Panasonic may use cookies from third parties.

Please see the table for more information on the cookies we use and what purposes they serve:

Cookie Purpose Recipient of data Validity interval
dspanasonic Selection of country/language PEW Session duration
BIGipServerPEW_4_Members Load balancing PEW Session duration
JSESSIONID Technical function Java call PEW Session duration

Google Analytics

This website uses Google Analytics, a web analytics service provided by Google, Inc. ("Google"). Google Analytics uses “cookies”, which are text files placed on your computer, to help the website analyze how users use the site. The information generated by the cookie about your use of the website will be transmitted to and stored by Google on servers in the United States. If IP anonymization is activated on this website, your IP address will be truncated within the area of member states of the European Union or other parties to the Agreement on the European Economic Area. Only in exceptional cases will the whole IP address be transferred to a Google server in the USA and then truncated there. Google will use this information on behalf of the operator of this website for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing them with other services relating to website activity and Internet usage. The IP address that your browser conveys within the scope of Google Analytics will not be associated with any other data held by Google. In addition, you can prevent cookies from collecting and sending personal data to Google by downloading and installing the browser plug-in available from this  LINK; however please note that if you do this you may not be able to use the full functionality of this website.

More detailed information regarding terms of use and data protection can be found at:


Note that the "gat._anonymizeIp();" code has been added to Google Analytics at this web site to ensure anonymized recording of IP addresses (IP masking).
These cookies are set by Google Analytics:

Cookie Purpose Recipient of data
_ga Google Analytics Google
_gat Google Analytics Google
cp-consent Google Analytics Google


How to use browser settings to manage cookies

Most browsers allow you to make settings that prevent cookies from being stored automatically on your computer. In most cases you find these settings in the options or settings menu of your browser. Please note that if you set your browser to refuse cookies, you may find that certain sections of our website do not work properly. If you continue with your visit to this site, you consent to the use of cookies. You can delete previously set cookies from your computer.

Right of access to and correction of data and public procedures directory

Upon request we will inform you in writing in accordance with applicable law whether we have saved any personal data about you and if so what data.

You also have the right at any time to verify, correct, block or delete data related to your person.


We will delete saved data if the legal or contractual retention time has elapsed or if there is no longer a need to save it.


You can also make your request to Panasonic electronically. Of course we will use your data exclusively to process your application and will not forward it to third parties. Please note that e-mails which are sent unencrypted will not be transmitted with access protection.

Data protection

Panasonic protects your data by technical and organizational measures against unauthorized access, loss or destruction. We continually improve our security measures in line with the latest development in technology.

If you need any further information or have any requests or complaints in connection with the use of your personal data or if you have questions or comments about data protection at Panasonic, please contact:

Panasonic Electric Works Europe AG
Der Datenschutzbeauftragte / Data Protection Officer
Robert-Koch-Strasse 100
85521 Ottobrunn, Germany

or use the contact form.

Please note that if you set your browser to refuse cookies, you may find that certain sections of our website do not work properly.

If you continue with your visit to this site, you consent to the use of cookies. You can delete previously set cookies from your computer.

As mentioned above, you can revoke the permission to set cookies from Panasonic at any time by clicking the button "Refuse".

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